UNREAL EXPERIENCE!!!!!!!!!!!

I wanted to do some really bad things last night and today!

And by bad things, I don't mean those nice bad things... but bad things.

I've never been SOOO angry in my whole life before.

Never so outraged!!!

I think I handled myself pretty well in the situation.

I didn't cry, there was no point.

I didn't smoke either... there was no point to that either.

I did drink some red wine though. And ate some chocolate. That made me feel better.

So, what happened you ask?

Well, as you all know, tonight (Friday), I'm supposed to fly out to Romania for 4 weeks to visit family, travel, etc.

So, last night (Thursday), at 9:30pm, I get an email from my travel agent at Zenith Travel.

Here's the email, just so you can see:

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Dear Daniella,

I am awfully sorry that I found that your flight booking to Romania, leaving on Saturday has been cancelled by accident.

I rebooked you on the below flights but now it is very expensive tickets only available and we can't buy the tickets as we don't have that much money. 

MIHALCIUC/DANIELA MS

 1 LH 713W 23JUL  ICN - FRA  1345 - 1825
 2 LH1422W 23JUL  FRA - OTP 2040 - 2355 

 3 LH1657Q 17AUG OTP - MUC 0705 - 0805
 4 LH 718Q 17AUG  MUC - ICN 1210 - 0530

ICN: INCHEON, FRA: FRANKFURT, OTP: BUCHAREST

This is Lufthanza German Airlines.

I was wondering if you could pay W1,500,000 tomorrow then I will buy this tickets and will give you back W1,500,000 later when you return to Korea in August.

If this is possible please send the money tomorrow morning into my bank account, WOORI BANK, 26-080106-13-001,Zenith Travel. 

I would like to apology you for my mistake.

I will definetly give you the money back later.

Sorry for trouble and incovenineces.

Thank you.

Wystan Kang

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Naturally, I freaked out. I wasn't quite sure what just happened. I had already paid in full for my ticket months ago. I had my eticket all printed out and confirmed... everything was OK.

This was my reply:

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ARE YOU SERIOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MY FLIGHT IS TOMORROW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I ALREADY PAID FOR THIS DAMN TICKET!!!!!!!

AND YOU LET ME KNOW NOW???????

HOW THE HELL IS MY TICKET CANCELLED???????

I DON'T HAVE 1,500,000 WON JUST LYING AROUND SO I CAN GIVE IT TO YOU AGAIN!!!!

WHY THE HELL DID YOU NOT CALL ME EARLIER????

YOU ARE SORRY FOR THE TROUBLE AND INCONVENIENCE????

FIX MY TICKET!!!

I DON'T HAVE THE MONEY TO GIVE YOU RIGHT BEFORE MY VACATION!!!!!!!

YOU ARE A TRAVEL AGENCY!!! HOW CAN YOU MAKE THIS KIND OF MISTAKE??????????????????????????

FIX IT!!!!

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As you can see, I managed to keep myself together pretty well. I swore only a little bit, but the yelling (CAPITALS) was for real.

And that asshole had the nerve to reply in this manner:

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Hello,

I am very sorry aboth this problem happend.

Can you pay by credit card ?

Thank you.

Wystan Kang

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And that was all I heard from him.

Now, remember. This was at 9:30pm, their office was close and he wasn't answering his phone.

I managed to fall asleep around 5am for a couple of hours.

Today was horrible. I had to wait until 9am for their office to open so I could call and talk to someone there.

Finally someone picked up, and naturally they said that the guy I dealt with wasn't there.

They tried to figure out what happened. I still haven't heard back from any of them. I've called them back repeatedly and they kept saying they are trying to figure it out. So, they were making me wait and wait and wait for the asshole dude to fix it.

He did call me at some point during the day and asked if I could pay anything towards the new ticket. I obviously flat out refused and told him in the best teacher is F@#$%^ PISSED voice to fix it.

Around 5:30pm, I called again (I've been calling every 30 minutes), because they haven't botherd to call me at all and keep me informed.

Asshole guy said they got me other ticket and he had to pay 200,000won extra out of his own pocket. He said it with such contempt, like it was my fault.

THE NERVE!!!!!!!!!

Now I'm at an Internet Cafe waiting for that asshole to email me the e-ticket.

I hate hate HATE this!!! They have been messing me around all freaken day!!!

And all I can do is wait.

It's unreal!!

I don't understand how something like this can happen.

No explanation, no service, no communication, no offer to make it up with some free shit. NOTHING!!!

And I've been with this company, buying plane tickets from the same guy for 2 years. FOR REAL!!!????

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHH!!!!!